Privacy Policy
How we collect, use, and protect your personal information
Last Updated: February 10, 2026
Introduction
Welcome to Tourism Desk Global ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tourismdeskglobal.com.
By using our website, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our website.
Information We Collect
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing behavior:
- IP Address & Geolocation: Your IP address, country, city, latitude, and longitude to provide location-based services and analyze regional traffic.
- Browser & Device Information: Browser type and version, user agent, device type (desktop, mobile, tablet), operating system and version, and screen resolution.
- Session Data: Unique session ID, timestamp of visit, time spent on each page, and whether you are a bot or human visitor.
- Navigation Data: Pages visited, referrer (where you came from), and your preferred language settings.
Information You Provide
We collect information you voluntarily provide when you:
- Submit a custom package request or contact form (name, email, phone, country, travel preferences)
- Book a tour or trek (personal details, passport information if required)
- Subscribe to our newsletter or communications
- Leave a review or testimonial
How We Use Your Information
We use the collected information for the following purposes:
Service Delivery: To process bookings, respond to inquiries, and provide travel services
Communication: To send booking confirmations, updates, and respond to your questions
Website Analytics: To understand how visitors use our site and improve user experience
Security: To detect and prevent fraud, spam, and abuse
Marketing: To send promotional offers and newsletters (with your consent)
Legal Compliance: To comply with legal obligations and protect our rights
Data Retention & Security
Retention Period: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. Visitor analytics data is typically retained for 24 months. Booking and customer data is retained for 7 years to comply with financial and legal requirements.
Security Measures: We implement industry-standard security measures to protect your data, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Third-Party Services
We may use third-party services to help us operate our business and website, such as:
- •Analytics providers (to understand website usage)
- •Payment processors (for secure booking payments)
- •Email service providers (for communications)
- •Cloud hosting services (for data storage)
These third parties have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Right to Access
Request a copy of the personal data we hold about you
Right to Rectification
Request correction of inaccurate or incomplete data
Right to Erasure
Request deletion of your personal data (subject to legal requirements)
Right to Object
Object to processing of your data for marketing purposes
To exercise any of these rights, please contact us at [email protected]
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand visitor behavior. Cookies are small text files stored on your device.
Types of cookies we use:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Performance Cookies: Improve website speed and performance
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the new policy on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: